Conflict Resolution: Handling Conflicts in the Workplace
The diversity and demands in today’s workforce virtually guarantees that conflicts will occur amongst employees at all levels of an organization. When workplace conflicts are mismanaged, they can be detrimental to morale and performance, and ultimately affect the success of a business. Whether it’s mediating disputes amongst others or facilitating desirable conflict outcomes for oneself, conflict management skills are crucially necessary for all employees of an organization. The instructional materials in this seminar are designed to equip participants with the information and the practical skills for resolving conflicts in the workplace successfully.